01
What we collect
Only what you send us. If you send the enquiry email prepared by the form, we receive your name, organisation, email, phone number, enquiry type and message. Our host records standard server logs — IP address, browser, pages requested, timestamps — for security and diagnostics.
02
What we do not collect
We do not collect health information, prescription data, or payment details through this site. We do not run advertising trackers or sell data to third parties. We do not attempt to identify individual visitors from analytics.
03
Why we hold it
To answer your enquiry, to route it to the correct function, to keep a record of business correspondence, and to meet statutory record-keeping obligations that apply to a pharmaceutical company in India.
04
How long we keep it
Enquiry correspondence is retained for [RETENTION PERIOD — TBC] from last contact, then deleted. Server logs are retained for [LOG RETENTION — TBC].
05
Who else sees it
Our email and hosting providers, as processors under contract. Named in the developer handover as [PROCESSOR LIST — TBC]. We do not transfer enquiry data outside India except as required by those providers, and we will name any such transfer here.
06
Adverse event reports
If you contact us about a suspected adverse event or a product quality complaint, we are required to record and report it. That record is kept as long as pharmacovigilance and drug-safety obligations require, which is longer than ordinary correspondence.
07
Your rights
You may ask what we hold about you, ask us to correct it, or ask us to delete it where no legal obligation requires us to keep it. Write to admin@usblifescience.com.
08
Cookies
This site sets no advertising or analytics cookies at present. If that changes, a consent notice will appear before any non-essential cookie is set, and this clause will be updated with the date.
09
Changes
Material changes are dated at the top of this page. The version in force is the one published here.